Acceptable use policy

Last updated 9 November 2026. This policy sets out what is and is not permitted when using our website, software and hosted services.

Who this applies to

This policy applies to everyone who uses cinco-demayo.com and to every user of software and hosted services provided by Cinco De Mayo Technologies, including client staff and their customers.

You must not

  • Use our website or services for any unlawful, fraudulent or harmful purpose, including money laundering, terrorist financing, sanctions evasion or fraud.
  • Attempt to gain unauthorised access to any system, account or data, or probe, scan or test the vulnerability of our systems without written permission (responsible disclosure through our security page is welcome).
  • Introduce viruses, malware or any harmful code.
  • Overload, disrupt or interfere with the operation of our services, including through denial-of-service activity or excessive automated requests.
  • Upload or transmit content that is defamatory, obscene, discriminatory, harassing or infringes another person's rights.
  • Send unsolicited bulk messages through our services.
  • Share user credentials or allow unauthorised people to use your account.
  • Copy, reverse engineer or resell our software except as permitted by your agreement.
  • Process personal data through our services without a lawful basis.

Financial services users

Clients using our fintech platforms are responsible for holding the licences and approvals their activities require, and for meeting their own regulatory obligations, including customer due diligence and reporting.

What we may do

If we reasonably believe this policy has been breached, we may remove content, suspend or restrict access, and report matters to the appropriate authorities. Where practical, we will notify the affected client first.

Reporting misuse

Report suspected misuse through our contact form.